Plans, inclusions and renewal terms
CreekX Media Server is subscription software licensed per server. Billing is not metered by viewer, but practical audience capacity still depends on the server and network. All prices on this page are in US dollars (USD). CreekX subscriptions renew automatically when the renewal payment is successfully completed. You can cancel your subscription in the CreekX dashboard to stop future renewals.
0114-day trial - $0
The 14-day trial starts at signup, not at licence activation or installation. No credit card is required. The trial provides the Media Server capabilities in Pro, with up to 5 channels on air, 5 restream destinations per stream and 500 library videos. It requires internet during installation and does not include the CreekX Cameras portal. When the trial ends, the workspace becomes read-only; its videos, channels, streams and recordings remain in place.
02Pro - $99 per server monthly or $999 yearly
Includes 50 concurrent live streams, 10 channels on air, 10 restream destinations per stream, adaptive playback, recording, server-generated captions, guest rooms, the REST API, webhooks and email support.
03What a paid licence includes
You receive software use for the paid period, every update released during that period, offline upgrade packages, an Ubuntu self-install kit, public documentation and email support. Support runs Sunday to Thursday, 09:00-18:00 Gulf Standard Time, with a reply within one business day.
04Enterprise - by quote
Enterprise covers multiple servers, custom limits, done-for-you installation, operator training and priority support. Response times, contact channels and any extended coverage are defined in the agreement.
05If a paid subscription is not renewed
Updates and email support stop, but existing live streams and 24/7 channels continue, recordings remain playable and data are not deleted. After a 30-day grace period, new channels and newly enabled features are restricted until renewal.