Frequently asked questions

Where does creekX run?

On a server you control: Ubuntu 24.04 (x86-64), on your premises or any cloud VM. It also runs with no internet connection.

Which protocols does it take and deliver?

In: RTMP, SRT, RTSP and WebRTC (WHIP), and pulls from RTSP, RTMP, SRT and HLS. Out: WebRTC (WHEP), LL-HLS and HLS, and restreaming to RTMP or SRT platforms.

How low is the latency?

WebRTC: about half a second. Low-latency HLS: about 1.3 seconds. HLS with several qualities: about 4 seconds. Measured over a local network; the internet adds its own delay.

How is it licensed?

creekX Media Server per server, with a 14-day free trial; creekX Cameras per camera. See Trial and licence.

Does it need the internet?

No. Activating a licence key contacts creekx.io once; a licence file works offline.

Which cameras work?

Any camera with an RTSP address, in Media Server. ONVIF Profile S cameras, for the camera portal in creekX Cameras.

Is my video sent anywhere?

No. Streams, recordings and videos stay on your server unless you restream them. See Security and privacy.

Can I use it from my own app?

Yes. Everything in the dashboard is in the REST API, with webhooks for events. See REST API, keys and webhooks.

How do I get help?

Email [email protected], or see Support.